Privacy Policy

At Smile Groups, we are always. We, along with our Affiliated Businesses located all over the world (collectively referred to as "Smile Groups" or "Company"), are the ones in charge of the personal information that is gathered both on this website and offline or through other methods during the course of commercial activities. We collect personally identifiable information (PII) from individuals with whom we interact for the purpose of conducting business. This includes, but is not limited to, contact individuals within business customer/prospect and vendor organizations, job candidates, and employees, as well as their beneficiaries and plan participants. We acknowledge your need for the appropriate protection and management of any personally identifiable data ("Personal Data") you provide with us and are dedicated to protecting and respecting your privacy in any way possible ("Personal Data"). "Control" with regard to an entity refers to the beneficial, equitable, or legal ownership, either directly or indirectly, of more than fifty percent (50%) or more of the capital stock (or other ownership interest, if not a corporation) of such entity ordinarily having voting rights, or effective co-ownership with another person or entity. "Affiliated Companies" refers to any other person or entity that is controlling, controlled by, or under common control with such an entity. Smile Groups is the "controller" of your personal data, as that term is defined by the applicable privacy laws. The Smile Groups Privacy Policy defines how Smile Groups collects, uses, shares, and secures your personal data on a global basis. This policy will also describe the options available to you and the rights you have with your personal data. Non-English translations of this policy are given solely for the purpose of convenience, unless such translations are forbidden by local laws. In the event that there is a discrepancy between a translated version of the Privacy Policy and the English version, the English version will take precedence.

Any data that relates to an identified or identifiable natural person is considered to be personal data. Personal data includes things like your name, address, phone number, and bank account number, among other things.

Smile Groups processes your personally identifiable information in order to ensure the efficacy and efficiency of its business activities and relationships, to carry out business and commercial transactions, to maintain the recruitment/employment relationship, and to plan and carry out marketing. The following is a list of the types of personally identifiable information that Smile Groups may have gathered and/or utilized over the course of the past year:

Smile Groups does not engage in the practice of collecting personally identifiable information that reveals a person's political ideas, religious or philosophical beliefs, membership in a trade union, genetic information, or sex life or sexual orientation.

If Smile Groups has the intention of using or transferring your Personal Data for purposes that go beyond those for which it was initially collected or for which it was subsequently authorized by you, or for purposes that are incompatible for those uses, Smile Groups will provide you with the opportunity to affirmatively opt in before doing so.

In addition to the aforementioned, Smile Groups is the controller of Personal Data for all workers associated with Smile Groups, including employees, contractors, and other workers. Smile Groups makes use of this Personal Data, which may contain sensitive personal information, for the purpose of maintaining the employee/worker Contract as well as for its Legitimate Interests.

We have collected the categories and types of personal data described above directly from individuals through our website and through social media sites such as LinkedIn. Additionally, we have collected this information through business interactions and documents such as our contracts and other shared documents. In a small number of exceptional instances, Smile Groups may have obtained Personal Data from a third party with the consent of the data subject. For example, a third-party recruiter or job site that is authorized to provide Smile Groups with information regarding job candidates may have provided Smile Groups with such data.

We may disclose your personally identifiable information to third-party service providers who are working on our behalf as part of a contractual agreement in order to assist us with our business activities. These activities may include, but are not limited to, marketing, advertising our product and service offerings, recruiting, and maintaining and improving our service offerings. These service providers have been granted permission to use your personally identifiable information only to the extent that is required to carry out the contracted services for us. Smile Groups does not engage in the practice of selling users' personal data or providing such data to third parties for use in the third parties' own businesses.

Having said that, certain third-party advertising or analytics cookies can be considered a "sale" according to certain definitions. You have the option to opt out of this sharing by using our cookie consent banner, which may appear in a ribbon on the pages of our website, or by following the instructions provided in our full Cookies Policy. You also have the option to opt out of any future data sharing by sending an email containing this request to info@smileoutsourcing.com, despite the fact that Smile Groups does not sell personal data in any other way.

Smile Groups may also disclose your Personal Data when required to do so by law, such as to comply with a subpoena or other legal process, when Smile Groups believes in good faith that disclosure is necessary to protect Smile Groups’s rights, protect your safety or the safety of others, investigate fraud, or respond to a request from the government; and when Smile Groups believes that disclosure is necessary to protect Smile Groups's rights, protect your safety or the safety of others, investigate fraud. In the event that we are involved in a merger or acquisition, we may potentially share.

When you use this site, Smile Groups may collect, use, and disclose personal information about you. This Privacy Policy will inform you of Smile Groups's policies regarding the collection, use, and disclosure of personal information, as well as the choices you have associated with your data in the following circumstances:

• When you come to check out our website
• When you register with Smile Groups and give your consent to receive electronic communications from the company, such as emails, SMS messages, or newsletters
• Whenever you make an inquiry on a potential job opening. You can change your preferences at any time by clicking the "Unsubscribe" link that can be found in our emails or by contacting Smile Groups using the information provided in the "Contact Data" section of this Policy. If you no longer wish to receive these communications, you can change your preferences at any time. There is a possibility that you will be presented with a choice regarding the installation of cookies on your device. For additional details, please refer to our comprehensive Cookies Policy.

• When you come to check out our website
• When you register with Smile Group and give your consent to receive electronic communications from the company, such as emails, SMS messages, or newsletters
• Whenever you make an inquiry on a potential job opening.

This website stores information on your computer using a method known as "cookies." Some are required for the functionality of the Smile Groups site, while others assist the company in enhancing the overall user experience. A "cookie" is a short text file that can be used for a variety of purposes, including the collection of information regarding the use of a website. A online user may be able to utilize certain cookies and other technologies to retrieve personal information that they have previously provided. Please refer to the Cookie Policy for further information if you require any clarification.

Log files can record information such as Internet domain and host names, Internet protocol (IP) addresses, browser software and operating system types, internet service provider, clickstream patterns, the files viewed on the Smile Groups website (for example, HTML pages, graphics, etc.), referring and exit pages, as well as the dates and times that the Smile Groups site is accessed. This information is used to analyse trends in the aggregate and to administer the site.

Smile Groups will take all steps that are commercially reasonable and appropriate to protect the Personal Data that you share with them from unauthorized access or disclosure. These steps may be taken either within Smile Groups or on its behalf, depending on where your Personal Data may be held.

Smile Groups can be reached at info@smileoutsourcing.com if you have any concerns or queries regarding the safety of your Personal Data that we need to address.

Since Smile Groups is a global organization, it is possible that your Personal Data will be stored in data centres located in various locations throughout the world. Your data is protected by Smile Groups using controls and protections that are consistent regardless of the location of the data. For instance, in the event that Smile Groups is required to transfer data from the European Union or from any other countries that call for additional precautions to be taken before allowing the transfer of data, Smile Groups will use Standard Contractual Clauses in addition to the other precautions that are taken to ensure adequate protection. Smile Groups will not keep any of your data for any longer than is required to fulfil the objectives we had in mind when we initially collected and processed it. The length of time that we store your data depends on the type of data as well as the reason that we handle it in the first place. For additional information on data retention, please get in touch with us at a info@smileoutsourcing.com.

The website for Smile Groups is one that is intended for a wide range of visitors. Because of this, Smile Groups has no intention of collecting personally identifiable information from anyone Smile Groups knows to be less than 16 years old. If we find out that we have collected personally identifiable information from a person who is less than 16 years old, we will take all the necessary precautions to delete that information from our systems as soon as it is practical for us to do so. If you believe that we have any information from or about a person under the age of 16, please get in touch with us at the following email address: info@smileoutsourcing.com.

You might be entitled to specific protections for your personal information depending on the country in where you reside. Please get in touch with us at info@smileoutsourcing.com if you would like to exercise any of the rights listed below.

Be aware that some individual data rights may have exemptions and/or limited applicability, and that Smile Groups may not be required or able to execute your request depending on the specifics of those rights. We will get back to you regarding your inquiry within a month's time, barring any legal constraints that require us to do otherwise. The following is a rundown of some of the individual data rights that you might possess, based on the local regulations:

It is possible that you have the legal right to request that we reveal any personal information that we collect, use, disclose, or sell. You have the right to request information about the personal information we've collected about you within the past twelve months, and you may also have the right to receive a copy of your Personal Data in a format that a machine can read, as well as the right to have us provide your Personal Data to a third party. You have the right to make a request to learn whether or not we have collected, sold, or shared with third parties information that includes the following:

• The types of information about you that we have gathered under the umbrella of "personal information"
• The types of institutions from which we obtained the personal information that we have acquired about you
• The collection or sale of your personal information for the sake of our company's operations or for financial gain
• The types of outside parties with which we do business and who have access to your personal information
• The particular bits of information about you that we have gathered from other sources
• Whether or not we have sold your personal information, and if we have, the categories of your personal information that each category of receiver purchased; and
• Whether or if we have revealed any of your personal information to a third party for the purpose of conducting business, and if we have, the categories of personal information that were shared with each category of recipient.

• You have the right to request that we update or amend any information that we have about you if you believe that any of the Personal Data that we have about you is inaccurate.
• You have the ability to make a request that we remove any of your personal information that we have on file. Under some conditions, we may be unable to erase the personal information that you have provided to us. This could be because we are required to fulfill certain legal responsibilities or because we are working to fulfill a commercial transaction that you have requested.

• You may have the right to restrict the processing of your personal data, which means you can cease any current processing.
• In addition, you have the right to object to the processing of your personal data in certain situations. These situations include those in which we are not required to process the data in order to fulfil a contractual or other legal requirement, as well as those in which we are using the data for the purpose of direct marketing.

These rights may be restricted in certain circumstances, such as when complying with your request would expose personal information about a third party, when they would violate the rights of a third party (including our rights), or when you ask us to delete information that we are required by law to keep or that we have compelling legitimate interests in keeping. When responding to any request that you may have, we will provide you with information regarding any applicable exemptions that we rely upon.

• If you exercise your right to privacy, you have a right to an environment free from harassment and other forms of discrimination.

These rights may be restricted in certain circumstances, such as when complying with your request would expose personal information about a third party, when they would violate the rights of a third party (including our rights), or when you ask us to delete information that we are required by law to keep or that we have compelling legitimate interests in keeping. When responding to any request that you may have, we will provide you with information regarding any applicable exemptions that we rely upon.

• If you exercise your right to privacy, you have a right to an environment free from harassment and other forms of discrimination.

Smile Groups is dedicated to protecting users' personal information. Safeguarding your privacy when using the internet is an ever-evolving field, and this website is always being updated to keep up with the latest standards and expectations in the industry. Please feel free to contact Smile Groups at info@smileoutsourcing.com if you have any concerns or questions about the Privacy Policy that Smile Groups has in place. Although though Smile Groups is unable to provide a 100% guarantee of privacy, you can rest certain that any concerns will be addressed as quickly as possible and to the best of our abilities. If you have an unresolved concern regarding the privacy or use of your data, which we have not addressed to your satisfaction, please contact our U.S.-based third-party dispute resolution provider at https://feedback-form.truste.com/watchdog/request. There is no cost associated with using this service.

Your information may be transferred outside of the country in which you are currently situated, to a country in whose information protection standards may differ, provided that Smile Groups complies with all laws that apply to such transfers (e.g., your information may be stored on servers located in other jurisdictions). In accordance with Article 46 of the General Data Protection Regulation, we shall implement suitable protections to govern the transfer and utilization of your personal information, such as Standard Contractual Clauses. You can get in touch with us directly using the information provided in this Privacy Notice if you would like additional information about the precautions that we have put into place.

The APEC Trans Border Privacy Standards System is adhered to by the privacy practices of Smile Groups. These privacy practices are stated in this Privacy Policy. The APEC CBPR system offers organizations a framework to safeguard the protection of personal information that is moved between member APEC economies. You can find additional information on the APEC framework by clicking here.

Smile Group Data Privacy Office is the place where you may get in touch with our Global Chief Data Protection Officer, Canadian Privacy Officer, EU Data Protection Officer, and the rest of the worldwide privacy team in general. Attention. Chief Privacy Officer of the Data

Smile Groups Data Privacy Office is the place where you may get in touch with our Global Chief Data Protection Officer, Canadian Privacy Officer, EU Data Protection Officer, and the rest of the worldwide privacy team in general.

• Smile Group with a,
• 3, Krishnamachari Rd Door No. 2B, Ragupriya Apartments, Chennai, Tamil Nadu 600034
• info@smileoutsourcing.com

You should make it a habit to review this Privacy Policy on a regular basis since Smile Groups reserves the right to amend this Privacy Policy, or any portion thereof. When we do make changes, we will ensure that an updated version of our Privacy Policy is published on our website.